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What Is Odoo Hotel Management System?
Running a hotel involves more than taking reservations. Teams need to manage room availability, arrivals, departures, room status, housekeeping, maintenance, guest charges, deposits, rate plans, group bookings, staff operations, and daily revenue reporting. When those tasks are managed across disconnected spreadsheets, inboxes, and separate systems, front-office and operations teams can lose visibility quickly.
Odoo Hotel Management System adds a structured hotel PMS workflow inside Odoo. It helps hospitality businesses manage properties, facilities, room types, rooms, reservations, availability, housekeeping, maintenance, folios, guest billing, rate plans, BAR overrides, distribution rules, groups, events, rooming lists, KPIs, and staff attendance from one backend environment.
The module is designed as a backend-first Odoo hotel management app. Core operations do not require Odoo Website or Portal. Guest-facing booking websites, OTA connections, channel manager integrations, POS workflows, or custom hospitality automation can be added separately based on your business requirements.
Key Benefits
Complete Hotel PMS Workflow
Manage rooms, reservations, housekeeping, maintenance, folios, billing, rate plans, groups, reporting, and staff operations in one Odoo hotel management system.
Reservation & Availability Control
Create bookings, manage stay dates, assign rooms, track availability, manage waitlists, and organize operational holds.
Multi-Property Hotel Management
Manage multiple hotels, room types, room inventory, facilities, and company-level operations from one Odoo environment.
Housekeeping & Maintenance Visibility
Track clean, dirty, inspected, unavailable, and maintenance-related room operations so front-office teams have clearer room readiness visibility.
Folios, Deposits & Guest Billing
Manage guest folios, room charges, service charges, deposits, payments, and invoicing workflows connected to Odoo Accounting.
Rates, BAR & Revenue Management
Create public, corporate, and package rate plans, manage BAR overrides, configure cancellation policies, and review hotel revenue metrics.
Group Stays & Events
Manage group reservations, rooming lists, allotments, releases, tour groups, wedding blocks, conferences, and event-related room planning.
Hotel Reporting & Staff Operations
Monitor occupancy, ADR, RevPAR, revenue snapshots, hotel activity, employee attendance, and team operations from Odoo.
Modules & Features
Reservations, Bookings & Inventory
Manage hotel reservation workflows with room availability and operational booking controls.
- Create hotel reservations and booking lines
- Manage arrival, departure, and stay dates
- Check room availability before confirmation
- Assign rooms based on room type and availability
- Manage waitlists when rooms are unavailable
- Create operational holds where needed
- Track booking activity with Odoo chatter workflow
Multi-Property & Room Master Data
Manage hotel properties, facilities, room types, physical rooms, and room operation records.
- Create multiple hotel properties
- Manage hotel facilities and amenities
- Configure room types and room attributes
- Maintain room inventory records
- Track room operational status
- Organize rooms by property and company
- Support multi-property hotel PMS workflows
Rates, BAR & Revenue Management
Manage hotel pricing strategies, rate plans, cancellation rules, and revenue operations.
- Create public rate plans
- Create corporate rate plans
- Create package rate plans
- Manage BAR overrides
- Configure cancellation policies
- Record sensitive pricing updates through logs
- Connect pricing workflows with reservations and hotel operations
Housekeeping & Property Maintenance
Manage room cleanliness, inspection status, maintenance work, and service requests.
- Track clean room status
- Track dirty room status
- Track inspected room status
- Track unavailable room status
- Create housekeeping tasks
- Assign maintenance activities
- Manage room issues and service requests
- Improve room readiness visibility for front-office teams
Folios, Billing & Guest Ledger
Manage guest charges, payments, deposits, billing records, and connected accounting workflows.
- Create guest hotel folios
- Add room charges to folios
- Add service charges to folios
- Record payments and deposits
- Manage billing history for guest stays
- Connect folio workflows with Odoo Accounting
- Support hotel invoice preparation and guest ledger tracking
Distribution, Channels & Restrictions
Manage channel-related master data, distribution controls, and hotel commercial restrictions.
- Configure channel master records
- Manage availability restrictions
- Configure distribution rules
- Support hotel commercial workflows
- Manage restriction-style controls
- Prepare hotel data structures for custom OTA or channel connector integrations
- Keep distribution information organized inside Odoo
Groups, Events & Rooming Lists
Manage group stays, conference blocks, tours, events, allotments, and rooming lists.
- Create group reservations
- Manage event and group stay records
- Prepare rooming lists
- Track allotments
- Manage release dates and unused room releases
- Connect group records with hotel bookings
- Support conference, tour, wedding, and event workflows
Reporting, KPIs & Hotel Analytics
Review hotel operations, occupancy, revenue, and performance metrics from reporting tools.
- Track occupancy performance
- View revenue snapshots
- Review ADR metrics
- Review RevPAR metrics
- Monitor hotel operational reports
- Analyze booking and room activity
- Support management decision-making with hotel KPIs
Staff & Attendance Management
Manage hotel workforce operations through connected employee, user-role, and attendance workflows.
- Manage hotel staff records
- Track employee attendance information
- Support Hotel Manager and Hotel User roles
- Organize hotel team operations
- Connect attendance workflows with Odoo HR
- Review staff activity through hotel-oriented operations menus
Advanced Settings and Configuration
Odoo Hotel Management System provides centralized configuration for properties, facilities, rooms, room types, reservations, housekeeping, maintenance, pricing, folios, channels, group bookings, staff roles, and security rules.
Administrators can configure hotel managers, hotel users, multi-company operations, room inventory, rate plans, booking workflows, housekeeping workflows, billing rules, and operational controls based on how each property operates. This keeps hotel data organized while helping teams manage front-office, revenue, housekeeping, maintenance, finance, and workforce workflows from Odoo.

The configuration covers:
- Hotel properties and facilities
- Room types, rooms, amenities, and operational statuses
- Multi-property and multi-company hotel operations
- Reservation, waitlist, and availability workflows
- Booking holds and room assignment controls
- Housekeeping task workflows
- Maintenance issues and room service requests
- Rate plans and BAR overrides
- Cancellation policies and commercial rules
- Guest folios, deposits, payments, and billing workflows
- Distribution channels and availability restrictions
- Group bookings, events, allotments, and rooming lists
- Hotel manager and hotel user access rights
- Staff records and HR attendance workflows
- Occupancy, ADR, RevPAR, and operational reporting
How to Set Up Odoo Hotel Management System
Install the App
Result: Hotel management menus, models, and configuration options become available in Odoo.
Configure Hotel Properties and Room Inventory
Result: Your hotel room inventory is structured for reservation and operations workflows.
Configure Hotel Users and Access Rights
Result: Hotel teams work only with the properties, rooms, bookings, and operations they are authorized to manage.
Set Up Reservations, Availability, and Room Operations
Result: Front-office and operations teams can manage booking and room readiness workflows in one place.
Configure Rates, Folios, and Billing
Result: Pricing, guest charges, and hotel billing are aligned with Odoo operations and accounting.
Configure Groups, Reporting, and Staff Workflows
Result: Managers can review hotel performance, group activity, and team operations with more structure.
Who Is This App For?
This app is suitable for:
- Hotels managing reservations, rooms, guests, billing, and daily operations
- Resorts with multiple room types, facilities, and hospitality services
- Hostels managing room inventory, group stays, and operational status
- Serviced apartments and lodging businesses with recurring guest stays
- Hotel groups operating multiple properties or companies
- Hospitality teams that need housekeeping and maintenance visibility
- Revenue teams managing rate plans, BAR overrides, and restrictions
- Event, conference, wedding, and tour operators managing room allotments
- Front-office teams managing bookings, folios, deposits, and billing
- Businesses running Odoo 14.0 to 19.0 on Odoo.sh or On Premise
Changelog
v19.0.0 — Initial Release
- – Current release with hotel properties
- – Room inventory
- – Reservations
- – Availability controls
- – Waitlists
- – Housekeeping
- – Maintenance
- – Folios
- – Billing
- – Deposits
- – Rate plans
- – BAR overrides
- – Channels
- – Restrictions
- – Group bookings
- – Rooming lists
- – Hotel reporting
- – KPI tools
- – Staff roles and
- – Attendance workflow



